Cancellation & Refund Policy.
Effective Date: April 12, 2025
At ViisionStore.in, customer satisfaction is our top priority. We aim to offer a fair and transparent cancellation and refund process. Please review our policy below.
1. Order Cancellation Policy
Orders can be cancelled within 24 hours of placing the order.
To request a cancellation, please contact our support team at [Your Support Email] or call [Your Support Phone Number] with your order details.
Orders cannot be cancelled once they have been processed and dispatched.
2. Refund Policy
If you cancel your order within the allowed time frame and it has not been dispatched, the full amount will be refunded to your original payment method.
If you have received the product and are seeking a refund due to damage or defect, the product must first undergo a verification process by our team.
Refunds will be processed within 7 business days after successful product verification.
Refunds will be made through the original method of payment only.
3. Product Verification Process
Products must be returned in their original packaging, unused, and in the same condition you received them.
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund process will begin and you will receive your refund within 7 business days.
4. Non-Refundable Items
Customized or personalized products.
Clearance or discounted items marked "Final Sale."